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Reliable Rentals has been VERY helpful with the car process. I first went through getting a rental which they were super helpful in getting a car the very next day. Not to mention they come pick you up!

Bianca Dijon

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They are very kind people, willing to work with you and did an amazing job of helping me when I needed it, highly recommend!!!

Jo Snodden

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Do you only rent to the US military?

Yes we can only rent to Active US military members who are stationed at either RAF Mildenhall or Lakenheath, this is due to insurance reasons.

What happens if I damage my rental vehicle?

We include damage coverage for both the bodywork and the windshield in the price of the rental with our Sedans ONLY! (we are the only company that offers this at no additional cost).

Is there a mileage restriction?

There is a generous mileage allowance of 400 miles per week. However, you can go over this for a small charge. (Please note that our vehicles must stay on the mainland).

Do you offer out of hours assistance?

If our office is closed, our answer phone message gives an out of hours cell phone number in which emergencies can be dealt with.

Do we have to pay VAT tax?

No, we participate in the VAT scheme on base meaning that you can avoid paying the additional 20% UK sales tax.

Are there any hidden/additional costs?

We have no hidden or additional costs, We do offer an optional, £1 per day, tire damage waiver if you wish to take this.

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